Shipping Policy

SHIPPING FAQ  

Standard Shipping Times: 

US  2 - 10 days* 

Busy Season: 4-14 Days 

ORDER CONFIRMATION 

After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed. 

PROCESSING TIME 

The order processing time may take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post office. After all these procedures, the tracking number will be provided to you via email. 

• If your order is placed after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week. 

ORDER PAYMENT 

All customers are charged at the time of purchase. All payments are in USD.

ORDER CANCELLATION AND CHANGE REQUEST 

Feel free to contact us. We're available 24/7 at sales@theroyalimperial.com if you need to cancel an order. We will do our best to help you but keep in mind we normally ship all orders within 12 hours upon receipt.